Online Ordering Information

Ordering Information | Guarantee

Note: Wholesale Customers please go to the Wholesale Pages

After reviewing our current listing of plants, please go to the order form page and fill in the information. We heavily encourage you to read the FAQ before placing an order and we appreciate your patience while we develop a more robust online shopping experience!

Our Mail Order Guarantee

We guarantee our plants will arrive healthy and in good condition. At this point they become your plants. You must notify us within 5 days of receipt if there is a problem with your order. In no case are we liable for more than the cost of the plant plus shipping. If we do not hear from you within three days of your receiving your plants, we assume your order has arrived in satisfactory condition.

When Your Plants Arrive: Plan to care for your plants from the time they arrive so that they live and thrive in your garden. Unpack your boxes immediately (not 2 or 3 days later), and water any plants that are dry. In warm weather it’s a good idea to place in lightly shaded conditions for a day or two before planting into the garden. It is up to you to select plants fitted to your growing conditions and to care for them properly. While we are familiar with growing conditions in our area, we can’t guarantee that a plant will prosper in every garden, especially when pushing the hardiness zone.

UPS Deliveries: UPS does an terrific job of transporting plants, but occasionally a box is damaged in transit. If this happens, SAVE ALL PACKAGING AND PLANTS AND CALL US IMMEDIATELY AT 803-279-2707. Remember, UPS will not reimburse you for cold-damaged plants—do not have tender plants shipped to you during extreme cold, and make arrangements to have your package brought indoors immediately upon delivery.